Crisis Intervention

Crisis Intervention

Crisis is not just a moment of chaos—it’s a calling for connection.

We address the whole person by stabilizing the body, calming the mind, and restoring dignity. Every intervention is trauma-informed and culturally aware, delivered in an environment of non-judgment, grounded presence, and clinical accountability.

Trailways Crisis Intervention Model

Grounded in Healing, Built on Human Need.

Our Core Philosophy at Trailways Personal Care and Behavioral Health is that we strive to help people become to the best version of themselves.

At Trailways Personal Care and Behavioral Health, we understand that a person in crisis must first be stabilized at the most human level.

The Trailways Healing Pyramid

(Stabilize. Regulate. Empower. Rebuild. Thrive.)

Foundational Concepts: Psychological-Based Crisis Response

Stabilize – Meeting Immediate Needs

• Safe housing (Residential Stabilization Unit)

• PCA (Personal Care Assistant) support

• Food access and water

• Crisis-safe clothing and hygiene packs

• Sleep/restorative care environment

• Breathing regulation and grounding practices

Rebuild – Identity & Legacy Creation

• Vocational training and readiness support

• Transitional life planning

• Educational re-engagement

• Substance use recovery support if applicable

• Social reconnection and boundary work

• Coaching around financial literacy and independence

Regulate – Restoring Internal Safety

• Biofeedback therapy

• Alpha-Stim technology for anxiety & mood regulation

• Trauma-informed yoga

• Sensory tools for emotional modulation

• Community Health Worker (CHW) check-ins

• Behavioral coaching and skill building

Empower – Reclaiming the Self

• Individual therapy

• Group therapy (BST, PSR)

• Family stabilization sessions

• Life mapping, goal setting, and peer mentoring

• Expressive arts and therapeutic journaling

• Self-advocacy skill development

Thrive – Long-Term Healing & Leadership

• Community reintegration plans

• Alumni engagement and mentorship roles

• Wellness planning and relapse prevention

• Leadership development groups

• Continued care through outpatient and virtual supports

Our Promise to You

Trailways Modalities & Services (Provider Type 14 Aligned):

• Crisis Stabilization Services

• Behavioral Skills Training (BST)

• Psycho-Social Rehabilitation (PSR)

• Individual, Group, and Family Therapy

• Residential Housing for Crisis Clients

• Biofeedback & Neurofeedback

• Alpha-Stim Anxiety/Mood Regulation

• Remote Patient Monitoring (RPM)

• Sensory Integration & Trauma Yoga

• Personal Care Assistance (PCA)

• Community Health Worker (CHW) Navigation

• Treatment & Rehabilitation Plans (LOCUS, CASII)


The team at Trailways Personal Care amd Behavioral Health is always striving and looking to evolve and educate our team at every chance. The reason being is that mental health affects 1 in 5 adults and adolescents. Often times, someone may need behavioral health services when trying to bounce back from a horrible situation. And we are here to help. Trailways Personal Care and Behavioral Health rehabilitation and human realignment methods includes but not limited to the following: